Returns

All returns must be processed within 21 days of purchase date.  Returns must have all original tags attached and be in an unworn/unused condition. Upon processing your return, you will receive a prepaid return shipping label.

Store Credit

During your return process, you can select store credit or refund.  Store Credits will be provided as an electronic gift card email within 48 hours of receipt of merchandise.  Credit will be for 100% of the returned merchandise value.  We will waive all restocking and shipping fees.

Refund

Refunds will be processed within 48 business hours of receipt of merchandise.  We will charge a restocking fee of $9.99 per refund.   Original shipping charges will not be reimbursed, however we will provide a pre-paid return shipping label.

Exchanges

Because Bella Nova Fashion is constantly updating new inventory, inventory availability for exchanges cannot be guaranteed.   Therefore, we suggest if that you place a new order for any new sizes/colors you would like, then process a return for your original purchase.  If you would like to use your refund gift card for the new purchase you can do so as soon as the items have been received and the gift card has been activated.

Proceed to Returns